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Industry Expertise · Food & Hospitality

Fill More Tables. Book More Rooms. Build Brands People Travel For.

From neighbourhood cafes to luxury resorts, DIGIBROOD helps food and hospitality brands turn searches, scrolls, and walk-bys into reservations, direct bookings, and lifetime guests — without bleeding margins to OTAs and aggregators.

Empty weekday tables 25%+ OTA commissions Dead off-season occupancy Forgotten regulars Beautiful property, invisible online
7+ Years Of Hospitality Growth 250+ Food & Hotel Brands FSSAI · GDPR · DPDP Compliant India · UAE · UK · SEA
Why Digital Now

The Hospitality Buyer Has Already Decided Before You Greet Them

Today's diner researches the menu before they sit. Today's traveller compares 9 properties on 4 platforms before they pay. The first screen of Google, the first 3 seconds of a Reel, and the first WhatsApp reply now decide who eats at your restaurant and who stays at your resort. DIGIBROOD turns that journey into compounding revenue.

Sub-Industries We Serve

Eight Sub-Industries. Eight Custom Growth Engines.

No template. Every sub-industry below has a hyper-specific strategy, creative tone, and channel mix.

Problems & Solutions

What's Quietly Killing Hospitality Margins

ProblemWhat It Costs YouDIGIBROOD Solution
25–30% margin lost to Zomato / Swiggy / Booking.com₹2–8L per outlet/monthDirect ordering & booking website + SEO outranking aggregators
Empty weekdays / off-season40–60% revenue gapPerformance marketing + WhatsApp re-engagement
Beautiful property, invisible onlineLost premium guestsCorporate-grade website + GMB + ORM
No customer databaseNo retention, no LTVWhatsApp DB, CRM funnels, repeat-buy automation
24/7 enquiries, 9-to-6 staff60% leads lost after hoursAI calling agents + IVR + WhatsApp auto-replies
Negative reviews dragging ratings1-star drop ≈ 9% revenue dropReputation management & review funnels
Generic agency, no industry feelWasted ad spendDIGIBROOD's hospitality-only growth team
Complete Stack

Every Service You Need, Mapped to How Hospitality Buyers Actually Decide

Website Design & Development

Mouth-watering, mobile-first, booking-engine-ready websites. Web design, landing pages, WordPress, Shopify, redesigns, speed, maintenance.

Digital Marketing & SEO

Full-stack digital marketing, strategy, performance, PPC, SEO, local SEO, GMB, CRO, funnels.

Lead Generation & Messaging

Lead gen, B2B, B2C, WhatsApp, SMS, cold email, database, booking funnels.

Growth Marketing & Authority

Growth, ORM, PR, AI automation, growth hacking, affiliate.

AI Calling Agents & IVR

24/7 AI calling agents and IVR that qualify enquiries, take bookings, and never miss a 2 AM lead.

Software & Academy

Bulk WhatsApp & bulk email software. Train your team via DIGIBROOD Academy and live courses.

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x Direct Booking Growth
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OTA Dependence Cut
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Average ROAS
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Repeat Order Lift
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Hospitality Brands Served
Our Workflow

Six Steps From Hidden to Booked-Out

01 · Discovery & Brand Audit

Menu, USP, locations, current funnels, OTA dependence, review health, brand archetype.

02 · Industry-Fit Strategy

Sub-industry-specific roadmap (restaurant ≠ resort) covering SEO, ads, content, lead capture, retention.

03 · Asset Build

Website, landing pages, GMB, creatives, AI calling scripts, WhatsApp templates, brand kit.

04 · Launch & Performance

Google + Meta + YouTube + WhatsApp campaigns live with conversion tracking and call tracking.

05 · Optimize & Scale

Weekly CRO, A/B testing, review funnels, retargeting, off-season recovery campaigns.

06 · Authority & Retention

PR placements, influencer collabs, repeat-buy WhatsApp flows, loyalty automation.

Industry Compliance

Built For The Standards Hospitality Actually Has To Meet

FSSAI Trust Signals

Branding & trust badges across menus, websites, and ads.

GST-Compliant Checkouts

For ecommerce bakeries and cloud kitchen storefronts.

PCI-DSS Payments

Secure gateways for hotels, resorts, and tour operators.

GDPR & DPDP 2023

Consent-led lead capture and WhatsApp opt-ins.

OTA Sync Ready

Booking.com, Agoda, MakeMyTrip, Airbnb iCal integrations.

Schema & WCAG 2.1

Hotel, LocalBusiness, Menu schema + accessible UX.

Stop renting your guests from OTAs. Own them.

Talk to our hospitality growth team on WhatsApp — we'll send a free 12-point audit within 24 hours.

Chat on WhatsApp →
DIGIBROOD vs Generic Agencies

The Difference Shows Up in Your P&L

CapabilityGeneric AgencyDIGIBROOD
Hospitality industry experienceSometimes7+ years dedicated vertical
Direct booking funnel designRareCore specialty
OTA-dependence reductionNot offeredBuilt into every engagement
AI calling + WhatsApp + SMS stackOutsourcedIn-house
Sub-industry creativesTemplatedCustom for restaurants vs resorts vs catering
ReportingImpressions & likesRevenue, ADR, RevPAR, AOV, repeat rate
Reputation across 12+ platformsNoYes
Growth + Branding + Tech togetherNoYes
Our Tech Stack

Tools & Technologies We Use for Hospitality

WordPress · Elementor · Shopify · WooCommerce · Custom Laravel/Node · Google Ads · Meta Ads · Google Hotel Ads · GA4 · GTM · Search Console · SEMrush · Ahrefs · Surfer · GMB API · Booking Engines · Cloudbeds · Hostaway · Airbnb iCal · WATI · Interakt · Twilio · AI LLM Calling · Zoho · HubSpot · Klaviyo · Mailchimp · Hotjar · Microsoft Clarity

Client Voices

Hospitality Operators Speak Outcomes

DIGIBROOD rebuilt our hotel's website and within 4 months, direct bookings overtook MakeMyTrip. We finally feel like a brand, not an inventory line on an OTA.

— Group GM, Hospitality Chain

They get cafes. The reels, the moodboards, the influencer mix — every piece felt designed for our city, not a template.

— Founder, Specialty Coffee Brand

Our catering enquiries used to die in WhatsApp. Their funnel + AI calling means our chef now only meets clients with confirmed budgets.

— CEO, Premium Catering Co.

Off-season used to be a nightmare. Their growth marketing kept the resort 64% full in monsoon.

— Director, Boutique Resort
FAQs

Everything Hospitality Owners Ask Before Starting

Do you work only with large hotel chains or also single-location restaurants and cafes?
We work with both — from single-outlet cafes and homestays to multi-property hotel groups and pan-India tourism brands. Strategy and pricing scale to fit your size and growth stage.
Can DIGIBROOD reduce my dependence on Zomato, Swiggy, or Booking.com?
Yes. Our direct booking and direct ordering systems — combined with SEO, GMB optimization, performance marketing, and WhatsApp retention — are designed to shift 30–60% of revenue off aggregators within 6–12 months.
What kind of digital marketing works best for restaurants?
A combination of local SEO, GMB optimization, hyperlocal Meta and Google ads, WhatsApp marketing for repeat orders, and influencer-driven Reels content. We tailor the mix based on cuisine, ticket size, and city.
Do you provide SEO services for hotels and resorts specifically?
Yes. We offer dedicated hospitality SEO covering branded keywords, "hotels in [city]" clusters, Google Hotel Ads support, schema markup, and content authority — designed to outrank OTAs on your own brand and capture high-intent searches.
Can you set up online ordering or booking on my website?
Absolutely. We build custom booking engines for hotels, table reservation systems for restaurants, custom-cake builders for bakeries, and itinerary builders for tour operators — all integrated with payment gateways and WhatsApp confirmations.
How do AI calling agents help my hospitality business?
Our AI calling agents and IVR systems answer enquiries 24/7, qualify leads, take basic bookings, send confirmations on WhatsApp, and route hot leads to your team — so you never lose a 2 AM enquiry.
What's the ROI timeline for hospitality digital marketing?
Local SEO and ads typically show measurable results in 30–60 days; SEO authority compounds from month 4 onwards; direct booking and OTA-substitution revenue usually crosses ad spend by month 3–5.
Do you handle influencer marketing for cafes and tourism brands?
Yes. We run end-to-end influencer campaigns — creator shortlisting, briefing, content rights, deliverables, and ROI tracking — across food, lifestyle, and travel niches.
Can you manage our online reputation across Google, TripAdvisor, Zomato, and Booking?
Yes. Our reputation management covers 12+ platforms, including review generation funnels, response management, sentiment monitoring, and crisis playbooks.
Do you help vacation rental owners build a brand outside Airbnb?
Yes. We build vacation rentals their own brand websites, direct WhatsApp & email databases, and CRO-optimised funnels — so a single algorithm change can never wipe out their bookings.
What does pricing look like for a hospitality brand?
We offer modular packages — website, performance marketing, branding, and retention can be taken individually or as a full-stack growth retainer. Send us a WhatsApp message and we'll share a tailored proposal within 24 hours.
Do you serve hospitality brands outside India?
Yes. We work with food and hospitality clients across the Middle East, UK, US, Southeast Asia, and Europe — with localisation for language, payment, and platform preferences.
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