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Cancellation Policy
At DIGIBROOD, we are dedicated to delivering high-quality digital marketing services tailored to your needs. As our services are personalized and time-intensive, we have a strict cancellation policy to ensure fairness and efficiency in our operations.
Last updated: January 2026
Accidental Payment Cancellation
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01
Service Commencement Once we begin work on your project or commence any service, we cannot accept cancellations. Due to the nature of our service industry, the time and resources allocated to your project cannot be utilized elsewhere.
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Accidental Payments 30-Minute Window If you accidentally make a payment and wish to cancel, please notify us within 30 minutes of the payment. We will process your cancellation request and provide a full refund for mistaken payments reported within this timeframe.
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03
Post 30 Minutes Requests for cancellation made after 30 minutes of the payment will not be accepted. Once the 30-minute window has passed, we will consider the payment as final and non-refundable.
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If you have any questions or need further assistance regarding our cancellation policy, please contact us at [email protected]. Thank you for your understanding.
Need to report an accidental payment?
Contact us right away so we can act within the 30-minute window.