Chat with Sales & Support
Turn every WhatsApp chat into a paying customer
DIGIBROOD's WhatsApp CRM gives your whole team one shared inbox on the official WhatsApp Cloud API — plus a complete sales CRM to capture leads, quote, invoice, book and follow up. One number, your entire team, nothing slips through.
Your customers are already on WhatsApp. Your CRM isn't.
Chats sit on one phone. Leads sit in a spreadsheet. Invoices live somewhere else. So a customer messages on Tuesday, nobody follows up by Friday, and the sale quietly disappears.
Conversations trapped on one device
Only one person can see the business WhatsApp. There's no record of who said what, no reminders, no reporting — and when a team member leaves, the customer history leaves with them. Missed replies become lost revenue.
Every chat becomes a tracked customer
A WhatsApp message instantly becomes a contact. The contact becomes a deal in your pipeline. The won deal becomes a quotation, an agreement and a GST invoice — without leaving the conversation. Follow-ups run on their own. One login, one clear view.
One platform for chats, sales and follow-ups
The complete toolkit your business runs on — WhatsApp, CRM and AI — built to work as a single system.
Shared team inbox
Your whole team answers customer chats from one WhatsApp number — with full conversation history, assignments and tags.
Send & receive with media
Send and receive text, images, PDFs, voice notes and documents — every incoming reply lands in your inbox in real time.
Message templates
Create, submit and manage approved WhatsApp message templates for order updates, reminders and notifications.
Broadcast campaigns
Send bulk notification and campaign messages to opted-in contacts, then track delivery, reads and replies.
Automation & chatbot
Auto-replies, a visual flow builder and drip follow-ups that qualify leads and answer FAQs around the clock.
WhatsApp analytics
See sent, delivered, read and reply insights for your WhatsApp Business Account right inside your dashboard.
Contacts & leads
Every customer, lead and company in one clean, searchable database with a full activity timeline.
Sales pipeline
Drag deals through custom stages, forecast revenue and never lose track of what needs a nudge.
Quotations & invoices
Build branded PDF quotes, convert them to GST invoices, and collect payment with UPI and payment links.
Bookings & scheduling
A booking page that fills your own calendar, with staff management and automatic WhatsApp reminders.
Agreements & e-sign
Send a contract, get it signed online, and keep the finished PDF attached to the customer's record.
Website forms & lead ads
Capture leads from your website forms and from Meta & Google lead ads straight into your pipeline.
AI Agent
An assistant that reads your CRM, drafts replies in your voice, moves deals along and sets your follow-up tasks.
Website chatbots
Capture and qualify leads on your website 24/7, then hand the conversation to your team on WhatsApp.
Email & SMS marketing
Run email and SMS alongside WhatsApp — drip campaigns, follow-ups and open tracking, all from one place.
Real WhatsApp Business — done properly
You connect your own verified WhatsApp Business Account and phone number to the DIGIBROOD CRM through Meta's official Cloud API. Each business only ever sees the data for its own WhatsApp account — used purely to run these messaging features for the customer who owns it.
How it works
No technical skills needed. We handle the setup — you just start chatting.
Message us on WhatsApp
Tell us about your business and what you want to automate. We'll recommend the right plan.
We connect your number
We set up your account and connect your WhatsApp Business number on Meta's official Cloud API.
Your team logs in
Everyone answers customers from one shared inbox — reply, assign, tag and track every chat.
Automate & grow
Switch on templates, campaigns, chatbots and follow-ups, and watch more chats turn into sales.
WhatsApp CRM vs. juggling separate apps
| What you need | DIGIBROOD WhatsApp CRM | Separate tools |
|---|---|---|
| Team sees one WhatsApp number | ✓ Shared inbox for all agents | One phone, one person |
| Chat history & customer record | ✓ Auto-saved to CRM | Lost when the phone changes |
| Quotes, GST invoices & payments | ✓ Built in | A separate billing app |
| Bookings & reminders | ✓ Built in | A separate calendar tool |
| Campaigns & automation | ✓ WhatsApp, email & SMS | Two or three more tools |
| Monthly bills to manage | ✓ One bill | Five to eight logins & bills |
Made for teams that live on WhatsApp
If your customers message you before they buy, a WhatsApp CRM changes everything.
Real estate
Qualify enquiries, share listings and book site visits — every lead tracked to close.
Clinics & healthcare
Appointment booking, reminders and patient follow-ups without a busy front desk.
Coaching & education
Turn ad enquiries into admissions with instant replies, drip nurture and fee invoices.
E-commerce & D2C
Order updates, abandoned-cart nudges and support — all on WhatsApp broadcasts.
Home & local services
Respond to job requests in seconds, send quotes and collect payment on the spot.
Agencies & sales teams
Manage many clients or a full sales floor from one inbox with roles and reporting.
One plan for your whole business
Every paid plan is a single bill for the entire platform. No setup fee, cancel anytime.
- Core CRM, pipeline & custom fields
- Import contacts (CSV / Excel) + field mapping
- Email inbox — Gmail & Outlook
- Payments, UPI & GST invoicing
- Convert quote to invoice
- Unlimited data retention
- Everything in Starter, plus:
- WhatsApp API + shared team inbox
- WhatsApp & email marketing
- Campaigns & automations
- Bookings, agreements & e-sign
- Projects & Call Connector
- Meta & Google lead ads + webhooks
- Everything in Growth, plus:
- AI Suite — Agent, Chatbots & AI email
- 1,000 AI credits / month
- Lead portals — IndiaMART & TradeIndia
- Export data
- REST API & API access
More than software — a team that sets it up for you
Official & compliant
Built on Meta's official WhatsApp Cloud API — no grey-market tricks, no risk to your number.
Done-for-you setup
We connect your number, import contacts and build your first templates and automations for you.
Support on WhatsApp
Reach a real person on the same channel your customers use — quick answers, no ticket queues.
One partner for growth
The same team behind your CRM also runs your ads, SEO and content — everything joined up.
What our clients say
"Earlier our WhatsApp was on one phone and we kept losing enquiries. Now the whole team replies from one inbox and every lead sits in the pipeline. Our follow-ups finally happen on time."
"We send appointment reminders and offers on WhatsApp broadcasts and no-shows dropped noticeably. Quotes and GST invoices going out from the same chat has saved us hours every week."
"The DIGIBROOD team connected our number and set up templates for us — we didn't touch anything technical. The automation replies to new leads instantly, even at night. Genuinely worth it."
Frequently asked questions
Is DIGIBROOD's WhatsApp CRM built on the official WhatsApp API?
Can my whole team reply from one WhatsApp number?
Do you charge extra per WhatsApp message?
Can I send bulk campaigns and template messages?
Is it only WhatsApp, or a full CRM?
How do I get started and connect my number?
Do you provide GST invoices and can I cancel anytime?
Ready to run your customer conversations from one inbox?
Bring your team, your chats, your sales and your follow-ups into one place. Message us and we'll set it all up for you.
Talk to us on WhatsApp Official WhatsApp Cloud API · GST-ready · Set up & supported by DIGIBROOD